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Have Questions? Need Help?
Contact us
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Phone: (276) 236-7131
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Fax: (276) 236-7134
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Email: contactus@rtov.org
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Address: 206 N Main Street, Galax VA 24333
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Staff Directory
Need to reach a specific person? Check our directory.
Explore Our Programs
We provide a variety of programs focusing on community & family support, early childhood education, and housing support programs.
You Can Help!
You can help us by donating, providing supplies to help our mission, or volunteering your time. All contributions made to our agency are tax-deductible.
Use the digital contact form below OR register a formal complaint using this printable form: Download Community Complaint Form – Rooftop
Community Complaint Form
This form is used to collect, document, and process complaints which originate from the community which RTOV serves. Instructions: Please complete this form with as much detail as possible to allow for a thorough review and resolution of your complaint. You may submit this form to the appropriate Program Director/Manager or the Chief Operating Officer (COO) if the complaint concerns the agency at-large. Their contact information is listed on our website. Anonymous complaints will be addressed but may not be formally investigated without documentation and witnesses. See the agency’s Community Complaint Policy (4.22) on the website or contact the Human Resource Department for more information.